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manjot kaur

3 years ago

Don't buy matrix sim services.They took money,then...

Don't buy matrix sim services.They took money,then forget you .No one at customer care picks phone,no one guides you.Even after two days sim purchased from them was not activated,I mailed them so many times. Customer care service is pathetic.They didn't know about if sim will work or not.You are at their mercy. We have to face endless issues in traveling to suburb in Switzerland as we didn't have any working network and internet.They just want to get your money, cheat you and leave you on your own in foreign land.Worst is they don't want to admit their wrongs and issue a refund

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