John A. Walters-De La Torre

Review of MOTIVA CONTACT CENTER

As much as i would like to give this place 0 stars...

As much as i would like to give this place 0 stars Motiva was actually fortunate to gain 2 stars from me. The young lady who takes your phone call is great! The interview process was simple and easy if you can fill out a application and type accurately. The unfortunate part actually comes from the recruiting/HR dept. There is lack of communication and the unwillingless to help others. Although my direct supervisor was awesome it was very difficult for me to move forward when the most important department in any company (HR) has a huge lack of communication and lacks the ability to deal with people. Please beware what you sign and always make sure what you sign is accurate. It was very unfortunate as i was extremely excited and grateful for the opportunity. Although this was my experience I hope this review will help someone not have the same. HR was very receptive to the feedback however first impression is key for me and when my HR department cant communicate that is a huge problem and red flag for me .