Kiran Babu Kota

Review of Moore Cadillac of Tyson’s Corn...

Please stay away form Moore Cadillac dealer especi...

Please stay away form Moore Cadillac dealer especially if you are first time buyer. These people know how to get more money from you. I would like to share my experience here. I went to the shop to buy a pre-owned car with pre-loan approval letter from BofA. The rate is 3.39% for used car with 60 months term in its approved dealers (Cadillac is in the list). The finance guy took the approval letter and stated processing and he has been talking continuously and taking signatures. As there are lots of documents to be signed I didn't gone through each and everything and trusted him. But that guy created a new loan application with online rate 4.19% at that point of time instead of using my valid pre-approval letter. It was around 7:30pm and I didn't check the rate that time but checked after couple days. When I asked for the reason for not considering the guy was rude and saying contract is done, car is delivered and we cant do anything. He also gave me free suggestion to go for re-finance. I escalated to his manager via email but unfortunately he was also suggesting re-finance and never replied to my email after first email. I have told everything to BofA, they told me that some dealers do all these things for more money and adjusted the percentage to 3.39%.

I just wanted anyone else to face these issues. Please stay away from this dealer. I don't recommend this dealer.