Because the institution has no idea what they are ...

Because the institution has no idea what they are doing. The individual is not looked at. If it costs too much money, it is difficult. You can make appointments with them, but you have to wait and see if they will keep them. You are blackened when you look at things differently than they do. This body is simply so bad to cry. Perhaps there are also people with good intentions, but unfortunately I have not encountered them yet.