Good hotel and location. Check in staff was rude a...

Good hotel and location. Check in staff was rude and very stubborn. At 1 PM they told me that i can check in at 2 pm. I came back at 2.30. They told me to wait till 4 or 4.30. Seriously? Who checks in at 4.30? My company had to call the Director sales, and guess what. They gave the room right away at 2.35.