Took my car in because the engine light was on. Tu...

Took my car in because the engine light was on. Turns out the hybrid system coolant pump valve was stuck, they replaced it under warranty. The next day a warning light started coming on intermittently so I took the car in again. They said that there was a hole in the radiator. I had them replace the radiator, but asked to see the old radiator before they threw it away. When I looked at the radiator it was clear that there was a dent due to someone hitting it with something that had caused the leak. I brought this to their attention and brought up the fact that no one else had worked on the car, and that this must have happened when I brought it in a couple days ago. They agreed and didn't charge me for the repair.

5 stars for being honest and owning up to their mistake, 4 stars because if they hadn't dented the radiator in the first place they wouldn't have needed to replace the part, and if I hadn't asked to see the old part, they would have charged me for the repair.