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Francois de Varennes

3 years ago

I used Sansin Dec in 2017 carefully following the ...

I used Sansin Dec in 2017 carefully following the instructions and in the spring of 2018 all is chipped. I was told that this product was ideal for cedar and that it was unbeatable for ground level terraces. What is most disappointing is not that the product does not keep its promises, but the poor quality of the after-sales service ... First communication with them on June 6, 2018, return of the representative only on June 28 to fill me a form which I have to give full details, the dates of my work, the outside temperature, the batch of the painting, etc .. All sent July 4 and since nothing, communicated with several times and I liked the answer, neither the representative nor the customer service, today December 16, 2018, always the radio silence on their part, nice after sales service of & $ * /?%! A real company that is crazy about its customers once the product sold!

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