Lisa Conklin

Review of Melanie Adams, M.D., P.A.

The only reason I'm giving 2 stars and not one is ...

The only reason I'm giving 2 stars and not one is because I didnt get past reception to meet the Doctor. However, I made an appointment online, they called to confirm all necessary information and confirmed my insurance, even to let me know what my co-pay would be. I left work early to see the Doc..made it 15 minutes early only to have the receptionist tell me she is no longer participating with my insurance plan and the appointment would be paid of pocket by me. What?! I left work early for this??
Dr. Adams... running your business is just as important as being a good Physician. I highly recommend a training course with your employees to be sure new patients are on your plan and not wasting peoples time.
Bottom line...if you schedule an appointment double check and get in writing they take your insurance.
Super disappointed.