AmRheins is the last jewelry store I would ever re...

AmRheins is the last jewelry store I would ever recommend to a potential customer ...the customer service was the poorest I've ever encountered specifically the Southwest Roanoke store and a Mr. Thomas Sells, IIl. Unbelievably rude!!! I got the feeling he enjoyed it...Mr. Sells was going into explanations of the low quality of diamonds I had in a ring I delivered to him to appraise. I let him go on and on down that road and if only he could have seen his face when I announced the diamond ring was purchased at AmRheins. I would highly recommend Frantz Diamonds or Haywoods, but for such a competitive market there's really no room for the behavior of Mr. Sells...leaves little to desire from AmRheins!!!!