Absolutely a 0 star company with absolutely no sha...

Absolutely a 0 star company with absolutely no shame in deliberately breaking laws and altering documents with previously agreed upon amount. Even trying to figure out their math at the listed percentage does not yield the same numbers that show up on the altered form. They spent 3 months intentionally sending a payment agreement to the wrong city even after I had attempted to have them correct the address. Have filed a BBB Complaint and have contacted the Cuyahoga County Bar Association.