Whitney Stout

Review of Dallas Regional Medical Center

Incredibly rude staff, and they were emptying the ...

Incredibly rude staff, and they were emptying the used bed pan into the trash bin INSIDE the room. My family member was unconscious, but all I could smell when I arrived to her room was fecal matter. I asked the RN to remove it and he asked me if I had done it?! It also took 20 hours to get an MRI for a patient that arrived by ambulance with loss of hearing, vision, speech, and limb movement because outpatients were prioritized over her. There was NO urgency in determining what was happening.