A S

Review of Labrador Mountain

The owner Peter Harris is extremely rude and in ne...

The owner Peter Harris is extremely rude and in need of some customer service review classes. Mr. Harris owns both Song and Labrador mountains. As advertised on website there is skiing on Friday nights. We arrived at Song for Friday night skiing to be told they were closed but we could go to Labrador. We drove the extra 15 minutes to Lab. I am a member of Onondaga Ski Club. I left my membership card at home but was able to provide him my card electronically off my phone. Then he asked for ID. He knew who I was as my family were members there for years. I did not have my license but I had credit card with my name on it the same name on my ski pass. He still denied my discount. But my credit card was good enough ID to purchase full price tickets. Not only denied it but was incredibly rude. I don't necessarily have a problem being denied the discount, but his rude behavior was ridiculous. Looks like Bristol is our ski hill from now on.