If I could give less than one star I would. Tryin...

If I could give less than one star I would. Trying to disconnect service and am caught in an endless loop of incompetence and messages saying "our office is closed now, try again during normal business hours" (I am calling mid-day, not on a holiday, and talked to several real people who after I told them what I wanted to do, transferred me to the endless loop only to be told "our office is closed now.....") Chatted online with reps who were mildly helpful and gave me multiple numbers to call, all of which I called and got the same endless loop message. I have spent HOURS trying to cancel service, and will spend more time today to finally be free of this horrible company. I cannot stress enough how much HASSLE and WASTED TIME there has been over the years for multiple issues. If you can find another service provider, save yourself the aggravation and do it!