lee chisnall

Review of Newitts

Very disappointed with the customer service I have...

Very disappointed with the customer service I have received.

I ordered a piece of equipment from Newitts prior to Christmas.

The shipping company contracted by Newitts very rude and unhelpful.

The Item I delivered was left with a Lage Pallett that I have no means of disposing of as my gym is situated in the center of the town.

I contacted Newitts to ask for help in regard to this however they stated that Mr. Newitt said this could not be collected by them and the courier would charge for collecting the pallet and therefore this issue was now dealt with.

I was not advised prior to my order that this big pallet would be left at my work premises and am not happy with how I have been brushed off.

Although I understand that Newitts do not want to incur the cost of the removal they have now left me with no option but paying for someone to collect this myself, after this experience, I would not order from this company again!