H Rose

Review of Washington health benefit exch...

The employees are awesome but when I signed up I w...

The employees are awesome but when I signed up I was backdated even though the website FAQ said if I sign up after the 15th I would be covered the following month. Unfortunately that policy was overlooked and I was sent a bill for a little under $500 from Molina. I did not budget for that amount. Unfortunately this mistake will cause me to be late for my scheduled prescription. In addition, this may result in my body unable to tolerate this medicine. I am now waiting for both the Healthcare Exchange and Molina to allow my insurance to start In October if they deem it necessary to work with my request. I am frustrated, nervous and upset. The first and foremost concern is getting my medicine on time through the preauthorization process. The second, being charged for 15 days that had all ready passed. Third, making a responsible decision and waiting until I could afford this insurance. I am on a fixed income that leaves very little for wiggle room. I am thankful for having a tax credit yet this is fast becoming a stress I should have been able to avoid.