M

Michael

4 years ago

Cannot fix issues. Constant excuses to put off wor...

Cannot fix issues. Constant excuses to put off work for another day. Raw sewage coming up through kitchen sink was classified as "an inconvenience." I've heard "I don't have the right chemicals," then 2 days pass, "I don't have the right tools," day passes, "oh, I need a new permit," next day, "It's a bigger job than I thought and I need another permit and a jackhammer, but now it's the weekend and I can't get a permit..." I've never known such incompetence. This issue started six months ago and they supposedly ran a camera up and saw no roots but now they're saying there's tons of roots, but it's "too hard to cut them", blah blah blah etc. If you like excuses and BS, then hire them. If you want actual work done in a timely manner for an emergency issue, then call anyone else! Don't waste your precious time with this crew!!!

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