Erika Bennett

Review of Niva Gift Shop at Hyatt Regenc...

Upon arrival the toilet was not working properly. ...

Upon arrival the toilet was not working properly. Called the front desk and they knew what the problem which meant they should have fixed it prior. There was a coffee carafe by the door yet there was numerous housekeepers on the floor. That carafe was still there as we checked out the next morning. The view from the window was a lovely site of bird poop. The beds were hard. And to top it off the room keys was not working properly. You would think the Hyatt would be better.