Jennifer C

Review of Mobile Marriott

After being on the road all day to start our famil...

After being on the road all day to start our family vacation, my family and I walked into our room on the 15th floor only to be welcomed by the pungent odor of marijuana. We notified the manager on duty and he proceeded to verify our claim by taking a whiff of our room. He confirmed the smell coming from the adjoining room and looked into moving us to another room. He then let us know that there were no other rooms as they were completely booked!?! It's bad policy for ANY hotel to be booked to capacity in the event that there are issues with rooms (ex. plumbing, electrical or other issues). This is unacceptable, poor management. Not only did we have no where of clean air quality to sleep in this hotel, but they did nothing to the pot smokers forcing us from our room. So to put it bluntly, this hotel cares more about the comfort of the pot smokers than law-abiding family vacationers.
Also, this hotel says it has a pool on Google and Google maps shows one, but it does not.