After using them for more than a decade, this comp...

After using them for more than a decade, this company has deteriorated so much. Scheduling was unprofessional and rude. It took more than a month to get an appointment. Then the tech didn t have minimal supplies on hand like filters and batteries for the thermostat. The tech did shoddy work and didn t ask me about actually fixing a problem. Finally the level of poor customer service is evident by this review. A week ago I sent a bad review about the horrible service. No one has gotten back with me and they gave me this opportunity to publicly eviscerate them. They don t care enough to read their reviews!