My husband had his first vaccine through HCPH on J...

My husband had his first vaccine through HCPH on Jan. 22nd, the day he got his vaccine they gave him the card that told him his booster would be on 02/19, and that they would email and text with time & location. Tomorrow is 02/19 and we have not heard one single word from HCPH. Now... I do understand all of the weather we have had this past week, so I do understand if it has been rescheduled, but let us know it has been rescheduled, but again, we have heard NOTHING. ZERO communication from HCPH. I tried to call them today, sat on hold for 2 hrs and 3 min nobody every picked up and a recording came on after all that time, said they were closed for the evening and to call back tomorrow and disconnected me. Lina Hidalgo and Sylvester Turner are always telling people 'if you can, get vaccinated', but how the heck do you do what they ask when there is ZERO communication from their team and employees and they don't provide you with the information you need to get vaccinated. If you want your residents vaccinated COMMUNICATE and SUPPLY them with information they need. Our time is valuable too and this is a really ugly way to treat your residents trying to do their part and get vaccinated. If anyone from HCPH actually reads this, please re-think your process and please don't just disconnect people after hours of waiting on the phone, you wouldn't want to be treated that way.