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This week, both my son and my daughter purchased a...

This week, both my son and my daughter purchased a used vehicle from Sundance - combined they spent more than $22k. My son picked his car up on Monday, and on Wednesday, one of his tires blew. He brought the car to us, we own an auto repair shop in Grand Rapids. All FOUR of the tires are damaged and unsafe for driving - all of them are completely bald and two of them had belts hanging out of them. He called Sundance to see what they could do since it had been only two days - and they told him he should have checked them before he bought the car. Granted, he probably should have - but as a kid, buying his first car, sometimes he's not going to notice everything. We come into contact with hundreds of people weekly, and you can BET, we will tell everyone we meet not to go to Sundance. Regardless of whether or not the buyer should have inspected the car, the dealer has a responsibility to NOT sell a vehicle that is unsafe - and then not stand behind their damaged garbage. Complete bull way of doing business; if we ran our business this way, we would not be in business. This is the kind of unethical practice that gives dealerships bad names. And the 5 stars I gave the salesperson, Eric Lopez, can go out the window. As our point of contact, and as someone who's supposed to be working for us - he could have pushed for it. They got our money. But they won't get another sale from us. We've already spread the word to local businesses. As a side note not one of the vehicles with advertised sale prices is available in their lot. So, buyer beware.

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