Shara Michelle Review of Independence Auto Sales
WARNING: DECEMBER 31, 2020. I am leaving a review...
WARNING: DECEMBER 31, 2020. I am leaving a review due to what this car dealer did to me and my child. He destroyed our CHRISTMAS. I am a journalist so I will also publish my story. I purchased a Toyota for my son's very special (1st car) Christmas gift and this dealer promised the car was accident free and perfect. I paid FULL MARKET VALUE FOR A GREAT CONDITION 2007 TOYOTA BASE MODEL FOR $ 5,600 CASH and with tax and all other costs = $7,000 CASH. IMMEDIATELY after bringing car home to Toyota dealership for oil change, it was discovered the battery was near dead, the alternator belt was eroded, battery terminals eroded and there was no coolant in the engine and paid nearly $500 in repairs. I was told to bring it back for a more detailed look over and there appears to be exhaust issue. Then Christmas eve I noticed the long cracks along front bumper and the entire front end bumper was hanging low from the hood where it meets as if it was "falling down". I noticed a slight muffled sound under car. I brought car to another mechanic and discovered the car had been in an accident, had been painted (ADAM HAD TOLD ME THE PAINT SPLASH ON FRONT TIRE WAS SPLASH FOR ANOTHER CAR) etc.. and also the entire exhaust system under car is eroded and leaking in multiple places and needed full replacement including the deal breaker "the VERY EXPENSIVE catalytic converter". This car is a California emissions on this part MAKING IT A MORE EXPENSIVE PART. The left rear tire must be replaced and the AC condenser leaking AND front body work needed due to accident!! TOTAL COST FOR REPAIRS $2,500 TO $3000 ADDED TO MY $7000 AND $500 REPAIRS SO FAR = -------------------- OVER 10,000 DOLLARS FOR A 4,000 DOLLAR 2007 BASE CAR. NECESSARY REPAIRS!! Car is leaking exhaust in the cabin with multiple leaks and is UNSAFE TO DRIVE!! ADAM SAYS "IT RUNS RIGHT?" WHEN I CALLED HIM!!
I saved a long time for this special gift and told ADAM this. I said please do not sell me a lemon, this is a very special time for my son for a special Christmas. ADAM continued to give me EXPRESS WARRANTY AND promised me the car is perfect and used a "clean CARFAX" fraudulently misleading advertisement, misleading me to convince me and grossly misrepresented the true condition of this car including previous accident. I am pursuing this with both consumer affairs as well as the DA for FRAUD. And I will cover my own story on my journalistic platform in this case as it affected my son's Christmas and I also feel this is a PUBLIC CONCERN. NOT acceptable. I will be airing/publishing my phone conversations with ADAM. I requested to simply return car immediately and he refused. He also refused all responsibility for repairs. I am asking ADAM ONCE MORE, to allow me to return this lemon thats costing me 10 GRAND!! . I have not signed the title and can return immediately. ADAM, you have my number. This car must me returned to you. I will NEVER accept this, If this has occurred to anyone else at this dealer, please leave reviews and a name. I would like to interview you. STAY TUNED ~ Shara M
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