B

Brittany Hunt

3 years ago

Hotel was ok. Prior to checking in we pulled up to...

Hotel was ok. Prior to checking in we pulled up to the front door was told by valet that valet parking was $40/night & self parking was $15/ night so we opted for self parking. We weren't told that each time you leave the garage you have to pay [ended up paying $37 for parking]...wish valet would've been more specific because i definitely would have done valet parking. Requested a king room when we arrived at 3:30 king room wasn't available [was still waiting to be cleaned] and it would be a wait or i could do the 2 queen room and was told it was on a higher floor, in the back with a view of the city. We opted to do the 2 queen room because we wanted to start enjoying our weekend and there was no telling how long we would have had to wait for the room to be cleaned & we would still have to check out at regular time. Got to the room and it had a weird smell to it [sprayed it and that helped a lot]. There were no microwave nor minifridge in the room so we had to sit our leftovers out [that made me take away half a star]. The construction site took away from the view that i was told the room had. The rooftop pool was relaxing early in the morning [8am] as more people came out it stopped being relaxing [yelling across the rooftop and smoking weed (even in the pool i could smell it)]...maybe have an employee come out ever so often to check on guest would help with a lot of the problems. GREAT location...everything we did was so close.

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