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Don't have high expectations for this place. The i...

Don't have high expectations for this place. The ice machine on most floors were broken. The hallways are gross. The rugs look like they have not been vacuum in months. The stairway is disgusting. The elevators are slow, dirty and only half were working.
My experience: Check in as at 4pm. Our room was not available till 5:45pm then had to wait the 45 mins to get a dolly for out 5th floor room. The room is small and but efficient. Our AC was broken. The room stay at 81 degrees the whole evening. We flipped back the sheet after a long 9 hour drive to find blood stains comforter. Blood on the toilet paper roll in the bathroom.. I called the front desk but no manager but no one returned my call. So around 4 am I went to the lobby and talked to the manager on duty. He upgraded our room to an ocean front. He assured me that at 7am I would get a call to move rooms. Well by 9:15am I grew inpatient and again went to the front lobby. I spoke to the supervisor on duty. I explained the situation and she did say she would discount the room for the 1st night. I asked to have my room comp for the night or an extra night added to the end of my stay. She refused and said she would discount my room. I asked for 50%. She said she would handle it. BTW she discounted the room -$15.00.
We went to out new room with the view. Walk in the place smell like cigarettes. We turn the AC on to cool room to in hoped the smell would go away. Nope. Next, we open the door to the balcony. The view is amazing however, only to have the neighbors dog barking on the balcony. Yeah...They allowed pets. The rep told me when booking that the animals are only on certain lower floors. Nope, they were over booked and they were on every floor. We seen dogs pee on the floor and in corners.
The next day maintenance had to come to service the AC because it was leaking into the room below us. We had 4 people in our room for over an hour. They finally left but the floor was wet for the remainder of our trip.
The staff is ok. . I feel sorry for them having to work in those conditions. Poor service from the manager. Do yourself a favor and go elsewhere.

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