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Review of Seminole Hard Rock Hotel & Cas...

In a normal situation, you would have a singular l...

In a normal situation, you would have a singular line for the front desk, but the Hard Rock Hotel decided that a two-line situation would be the best. This setup allowed people to cut the line, it extended the wait time for the entire line, and it lead to overall confusion. When I finally was able to get to the front of the line and talk to the front desk, the customer service was lackluster. The employees looked as if they were held there against their will. The extreme wait time and idiotic setup make me extremely reluctant to stay here again.