J

Jeffrey Geiser
Review of Es robbins

5 years ago

I bought a Chair Mat at Staples in December, 2014....

I bought a Chair Mat at Staples in December, 2014...not exactly yesterday. The Mat had been deteriorating over the last 3 months cracks, holes etc...I submitted a Warranty Claim to ES Robbins Company (Claim Form, Receipt, Pic of Mat) this morning and I just received an email that they will ship a replacement and have it here in 5-7 days Fed-EX Ground. I would have thought they would have had a million reasons for denying but they handled it quickly and much to my pleasure. Damn, nice job ES Robbins

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