My family including my brothers and sisters and th...

My family including my brothers and sisters and their families just spent the last 3 nights in this hotel. In total, we had 9 guest rooms. It was the most disappointing experience I ve ever had in any hotel. The website touts about its modern amenities , but that is one of the most laughable things I have read about this hotel. There wasn t even an alarm clock in the room. The rooms were not just old. They have not been cared for. Furniture, rugs and walls are all in horrible shape. You would never know this by standing in the lobby, however go to the rooms and you will see what I mean. The cleanliness of the rooms was atrocious. The bathrooms were so filthy, we had to wear flip flops so as not to be our bare feet. The rugs were shredded and the dust on the bed s headboard had dust 1/4 of an inch thick. We never had housekeeping the entire time we were there.
The restaurant! Let me tell you about the restaurant. My husband and I had dinner there one evening and the server appeared to have never waited on a table in his life. He made multiple mistakes including bringing our appetizer at the same time as our main entree. The food was extremely overpriced. Which is absurd, in and of itself. If this hotel pops up for you as you re looking for a hotel in Chicago.....RUN. Run as fast as you can! We will never consider this place ever again. What a shame that a grand piece of Chicago history has been so disrespected.