L C-M

Review of Courtyard and Residence Inn by...

This has been our go to hotel in Calgary since it ...

This has been our go to hotel in Calgary since it originally opened. We ve stayed here multiple times & never once had a bad experience. All staff are very friendly & welcoming. Pool is the perfect temperature & clean (Although no soap dispenser/soap was available to shower with before entering the pool). Complimentary breakfast is full of variety & tasty. However, the reason for not rating 5 stars this time is because of the condition of our room this stay. 2 of the bed pillows had large dark staining & the shower head was broken which made showering basically impossible (shower head was broken and therefore permanently angled right at the shower wall/corner). Yes, we could of phoned & asked for another room but with 2 young kids in tow & all of everyone s things unpacked- it just wasn t worth the hassle.

Still a great experience & of course, we will return.