david

Review of Ashley Furniture Homestore pon...

Wife was told by an Ashley Associate on the phone ...

Wife was told by an Ashley Associate on the phone to go here to order a new couch cushion for our couch. The people there told her because she didnt buy it there that they cant help her. This is the same as buying an iPhone at Best Buy and going to Apple and them saying sorry we cant do that because you didnt buy it from us. The cushion was orderable because we were able to go somewhere else thankfully and they did it very professionally and nicely. Have never had a good experience at any Ashley owned stores honestly. This is no high end furniture, so why they act snotty and arrogant I have no clue. Have had much better service at all the nicer stores.