I don t understand that when discussing how to tra...

I don t understand that when discussing how to transfer medications from another pharmacy to them the customer service rep has to become sarcastic with me and lecture me on the fact the pharmacy s have been transferring that way since the dawn of pharmacies. Extremely rude.

The other pharmacy in fact would not call them to transfer it.
Ended up having to get my dr to resend it to castia.

The point is was it necessary to be that rude and condescending? Very unprofessional.

They are always rude and unprofessional. Waiting on hold. My new medicines have taken 2 weeks to get processed and sent. I don t understand how this place operates.

I would use another pharmacy but my insurance requires it. What a joke.