Todd Williams

Review of The Neat Company

I have been using Neat software and scanners for y...

I have been using Neat software and scanners for years and have found their products to be great until recently when I upgraded to the cloud. I had a difficult time trying to sync my old files and was to the point of leaving neat after several years. I made the call to cancel my account when they ask if I would give them another chance to fix my account. I agreed and am glad I did. Butch was my technical support and he fixed all of my problems. BUTCH IS THE MAN! Courteous, professional and went the extra mile to make sure I had the current software versions and drivers. My scanner has never worked as good as it does now. Thank you Neat and most of all thank you BUTCH.