Desk arrived in agreed timescale but was damaged. ...

Desk arrived in agreed timescale but was damaged. Emailed customer services 30th April and now (25th August) have still not had a proper response despite regular chasing and attempts to contact.
I wouldn't recommend or use again, seems the company have just cashed in on the demand for working from home and not willing to actually follow up with good customer service (or any level of customer service), which seems short sighted as definitely wouldn't order from them for in the workplace and it seems by other reviews no one else would!