Breanna Dunkley

Review of Embassy Suites West Palm Beach

I can not say anything but amazing things about th...

I can not say anything but amazing things about this hotel and ALL of the staff that worked through hurricane Irma to provide us the best possible accommodations. Not only was everyone very friendly and professional they provided breakfast, lunch and dinner for free with a smile on their faces! Even when the lobby started leaking they did everything they could to make sure everyone was safe and well cared for. From the front desk staff to the managers and food staff not once did I hear a complaint or get an attitude... I'm so impressed with the amazing customer service and managers who were on top of everything during a sold out storm! It could have been a complete disaster but it was far from that and I'm so grateful!