G

Grant Graber

3 years ago

A fantastic experience with Julian and Justin at P...

A fantastic experience with Julian and Justin at Porsche of San Diego. I had been searching Southern California for over 6 months for a CPO 2012 991 S with low miles and my preferred options. On a Wednesday, I found it on Porsche of San Diego's website. I sent an email inquiry in for a test drive, to which Julian and Justin promptly replied. I test drove the car the next day with Julian, following which I arranged to come in on the Saturday to pick it up.

Julian knows everything there is to know about the 991 I drove, as well as its 911 predecessors (993, 996, 997, etc.), and all the options (believe me, there are countless options on the 991). Before, during and after the test drive, he covered about 90% of everything the car does. A tiny bit of pressure (though not unexpected) after the test drive to make the buy that day, but I needed to go home and catch my breath for 48 hours after driving such an unbelievable car and commit myself to it.

I am very knowledgeable about Porsches myself, and Julian recognized that quickly. He did not try to "elevate" himself but instead answered all my questions promptly, accurately and with zero attitude. That was key for me.

I then worked with Justin on Saturday to make the offer, offer my trade-in and get it done. It was a pleasure, efficient, informative. Everything that needed to be done was done with two people. Never any of that "I have to go talk with my manager" BS. In at 1 pm and out in a couple hours with the car of my dreams.

It was evident to me that everyone here is well-trained by Porsche to be knowledgeable and to represent the brand. They are also obviously authorized and empowered to make key decisions to minimize the time involved and the number of desks you need to sit at to close the deal.

At all times I was treated courteously, professionally but casually. I like the laid back atmosphere - no suits and ties, but golf shirts and easy going attitudes. Everybody there knows you are there to buy a Porsche, not a car. This is supposed to be fun. These cars are not cheap, so an imposing environment is the last thing you want.

I highly recommend Porsche of San Diego, and especially thank Julian and Justin for making it happen.

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