I would have never expected this from a car dealer...

I would have never expected this from a car dealership. This has by far been the greatest experience in purchasing a new vehicle. Sam was the sales associate and Kenny the sales manager. I went in an was upfront about my expectations and timeline to purchase. I went back four times before signing the deal. Not once once did they look bothered (unlike the 3 other local competing dealers which I won't name) I went in once with my kids that were running all over the place and I was more freaked out then the staff about them breaking something. Sam was not bothered by it, he even entertained the kids from car to car. Amazing! The second time the kids...3 of them, all under the age of 10. He notices they are dehydrated and without a second thought, runs to get them water. Sam and Kenny made me and my family feel comfortable. Not once did they try to push a sale on me. Pricing was also great but more importantly they cared for my family's needs and got me exactly what I needed without haggling or pushing. They treated us with respect and made us feel Genuinely valued!
Way to go Sam and Group Serpa for running such a great client experience! Impressive!