Helen Green

Review of Saatchi Gallery

Although I loved, loved the exhibition I went ther...

Although I loved, loved the exhibition I went there to see (Tutankhamen's treasure) I only awarded 4 stars because the organisation of the event was a bit lacking in organisation!

After being sent an email the day before asking us to arrive 30 minutes before our entry time, we arrived 30 minutes earlier, as requested. We were sent away and asked to come back in about 15-20 minutes - so we did. When we got back, the same person approached us and said that we were too early again, to which we responded that she was the one who told us to come back now, despite the email that requested is to arrive early due to how busy it was. She then told us that we must have read the email wrong and didn't understand it! My mum then took the email she had printed out of her bag and tried to show the woman who was now trying to backtrack saying that she knew nothing about an email and we wouldn't be scanned in to see the exhibition if we didn't go away and come back later! She said if anyone wanted to make a complaint she would give us a contact. I said I would complain, but I'll write an honest recount of our experience.

We eventually went back and there was another lady with her scanning the visitors in. We were queued in lines; the people in line next to us were allowed in first, quite rightly, they were there first. Their line emptied and then our line was let in - up to us. The usher replaced the barrier and waited, then let more people in, from the first queue, who hadn't actually queued! A very angry man came charging down to him stating what we were all thinking; why was he letting them in when we had waited, and they'd just arrived? He called for help and the lady who was a bit unhelpful with us, refused to come and help him. The usher then decided to continue letting our line through.

After all that palaver, the exhibition itself was amazing and honestly overshadowed the disorganisation at the beginning. If you can get tickets to see this, you won't be disappointed!