Never again. I've ordered many times from Rock and...

Never again. I've ordered many times from Rock and received great customer service. My last order contained one incorrect part although listed on their site as the correct one and when I contacted them by phone I was told I could return the part but it it would be on my dime. I emailed Rock directly from their website but got no response. Fortunately the part wasn't too expensive so I just kept it and purchased the correct one locally. I guess they have enough business and can afford to take a hard line with its customers.