Dean Pele Review of Universal Toyota
Absolutely terrible customer service. Werner was m...
Absolutely terrible customer service. Werner was my sales man and he was condescending and even though I live two hours away would not y all me any sort of payment or if I was approved. I told him I was looking for one car. Told him my down payment and when asked for numbers he just dodged the question saying well it just depends on things that didn t matter, gave me a payment range of 60 dollars when they had my credit income and down payment for multiple days. Then when I told him I found a car because he as dodgy got the most unprofessional texts saying. My credit score, 2000 down 200 a month, then 4000 down 300 a month none of which were possible or true, he as just saying hat to try and get me down there then switch me cars, bait and switch selling. Then after I tell him I bough, they proceed to call me again the next Saturday trying to get me in. I wouldn t buy from this dealer and having sold cars myself for years, Werner is your stereo typical salesman. Bait and switch, Dodgy, condescending. I wouldn t deal with him even if they had the best deal in the nation. Beware of Werner
Comments: