Elissa Siegel

Review of Drybar

My daughter went yesterday for a blowout & showed ...

My daughter went yesterday for a blowout & showed the stylist what wanted in their photo menu. She is a professional model & knows quite a bit about hairstyling. She was going for loose beachy waves, probably one of the most common, current trends not a unique complicated style.
When given tight banana curls like a 9 yr old pagent girl, she asked the stylist to help loosen them up. No attempt was made to correct, she was told they ll fall out on their own . She suggested, maybe you can pin the front back. NOT what she wanted but trying to make the best of a bad situation.
Unhappy, she proceeded to the register & handed a receipt that included an extra charge for $20 for the 2 bobby-pins and labeled it braids . There was no braiding involved. When she explained that this was to try to remedy the mistake in styling & never told there would be an extra charge. The manager scoffed You re lucky we re only charging you $20 more. We could ve charge $40-50 more for an up-do .
Besides wasting 1hr & $75 + tips (done prior to check out & the condescending exchange) my daughter was embarrassed, upset & had to go home and re-do the mess they made.
The only thing worse than the poor service is the awful attitude. With all the hair salons in town, there is no need to go here.