DHL Express Ireland

DHL Express Ireland Reviews

3.6
M

Marcin Roger
Review of DHL Express Ireland

4 years ago

I just had a nice conversation with an agent who e...

I just had a nice conversation with an agent who explained to me that I have to pay custom duty of 37.12 on a delivery worth 39. This was due to absence of shipment cost (5 GBP) not entered by a sender. In this scenario DHL entered a shipment cost of 65 which, as I was told, their are entitle to use. Sum of shipment cost and value of the item have been then used to calculate the the custom fees. Fair Play guys...

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