Stay away from this company! My mom was in a memo...

Stay away from this company! My mom was in a memory care facility who ordered incontinence underwear from this company. When the first order was received, they had sent extra large which did not fit my mom (she barely weighed 100 pounds). We asked the facility at the time to change this which they did not and kept ordering. My sister personally went in to Healthcare Solutions to ask they change the size to which they advised she could not do this and that it was up to the home. Boxes kept being sent and were piling up in my mom's room. We could not use them as they were too big. I asked the nurses in the home to stop ordering as well as spoke with the AHS coordinator at the home to stop ordering. I was assured the order would be cancelled. Now over a year after my mom has passed away, I am being sent bills for items she never received or used. I called Healthcare Solutions to advise what had happened and approximately a month later I received a call stating they would be taking me to collections as I was her Power of Attorney. They refused to even check with the home to verify the details I had given them. My mom's estate has already been finalized. If I had been provided the bills beforehand and they had been cancelled like I had requested, I would have no issues paying for the one box that may have been opened/used but I don't see that I should have to pay for items the home failed to send back. The home where my mom was at would have a record of the multiple requests to cancel. I gave Healthcare Solutions the names of each person we dealt with at the home trying to resolve this. I suspect the underwear were never sent back as we were told but used on other residents. But how am I supposed to prove this more than a year after she has passed away and almost 2 years from the original bill date? Why is that my responsibility or fault when Healthcare Solutions would not deal with the family back then and would only deal with the facility? Yet now, they refuse to even verify with them and say it is up to me as Power of Attorney to pay. If that was the case, I should have been allowed deal with this at the time they were sending the incorrect size. As I stated, my mom's estate has already been finalized and I certainly don't have the money to pay for items she never received. There has been no compassion or understanding shown or offer to work with me to prove what I have told them is true. The lady who left a voicemail was insulting and threatening in my opinion. I would advise thinking twice about using this company.