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Front desk staff were unhelpful. Registration for ...

Front desk staff were unhelpful. Registration for the free swim and gym via the website for families is difficult. Management of the centre is poor with poor communication. When we went it was closed because someone had been sick. We were told to wait an hour and then when we came back ten minutes early we were told to wait ten minutes. By the time we realised it a queue was forming and only the first 40 were allowed in so we had to give up and go home. Southwark needs to find a better management company.

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