DO NOT purchase from Travelpack!!

DO NOT purchase from Travelpack!!

My flight got cancelled in June due to Covid 19. Since this date, I repeatedly chased the company numerous times to seek my money back. I was told four different dates that I would get my money back and each time this passed, no money was received - DESPITE the company telling me via phone that they had received the money from the airline.

I raised a dispute with my bank as the only way to get my money back, NOT from the company themselves.

Prior to Covid there were also large fees required for luggage on each flight and for each passenger - complicated due to the 24 and 3 leg journey.