LLBPhD

Review of AAA New Mexico

I have used AAA Roadside Assistance for my entire ...

I have used AAA Roadside Assistance for my entire driving life (45 years). I generally need their help once or twice a year. Tow trucks arrive fast (15-20 minutes), and the drivers have always been cool, usually have a good sense of humor which relieves my anxiety. Of course, if you treat people with respect and gratitude, you will almost all the time be treated well in kind.
I did notice this last time that there was much confusion regarding the higher membership levels which add more benefits. I was promised the next level up, and told they would include the 200 mile tow. That's what I thought I bought, but alas, I only received the standard 3-mile tow. So the takeaway lesson for me was to not attempt to make special arrangements as the agent will say 'yes'

to anything, but disappear when my special need comes due.
However, I never used AAA auto insurance, and it appears from the reviews posted here, that's a more difficult journey. I do appreciate all the reviews of the insurance problems, because I was considering getting the insurance for a car that I rarely use. Now, I will certainly look elsewhere.
If you keep it simple, AAA does a fine job.
Oh, I've noticed one sales trick they use is to mail sign-ups and specials pretending that you have never had coverage, rather than providing accurate info from their database concerning your current policy expiration date. This way, I am sure that some years I have paid double or more!!! The amount of money is small, and I just
assume that they are correct. Oops.
[Just to be fair, AARP does the same thing!].