Caitlin Sharp

Review of Arrow Fabricare Services

Arrow is truly the worst dry cleaner we've ever us...

Arrow is truly the worst dry cleaner we've ever used, and has cost us significant time and money. First, their service is downright bizarre. When you walk in to drop off or pick up, do not expect efficient service. They do not have a quick turnaround AND will send your order out in pieces, so when you come back, usually only half of your order is complete. They will call you almost daily to ask questions about your clothes - if there is the slightest wear on it, they won't clean it until you pick up the phone and tell them whether or not you want (for an upcharge) them to fix it. Even if you ask them to stop doing this, they will continue. They have damaged one item of mine and lost another. We tried so hard to support the local store, but I was so relieved when we found a different cleaners with normal turnaround times, cheaper prices, quick in and out, and not constant phone calls with strange questions.