I'm from out of town, my work is local to Omaha an...

I'm from out of town, my work is local to Omaha and hosted one of our dinners here after a conference. We made reservations for a Tuesday evening well in advance. When our group of about 60 people showed up, we quickly noticed that there were only 2 waitresses assigned to our group (and they still had other tables outside of our group). It took nearly 30 minutes for the waitress to reach me for a simple drink order. We waited over a hour for food and I wasn't super impressed. I ordered a salad, which never did arrive, and we constantly had to hunt staff members down to even get water refills.

One of the waitresses told us that apparently their computer system has crashed which caused the delay in our orders coming out...I'm not sure why they couldn't just hand write or tell the kitchen? And I don't understand why we only had 2 servers for a large group WHO MADE A RESERVATION.

My whole party was very disappointed. It's not the servers' fault - the manager should have had the night staffed better when he/she knew a big group was coming in. And if your computer system really DID crash, how about A) communicating with your guests before they ask where their food is after a hour of waiting, B) Make sure drinks are filled, and C) Offer some kind of compensation for the inconvenience.

My group of 60 - who meets in Omaha regularly - will never be back.