Ginette boisjoly

Review of Loue-froid inc.

Very disappointed in the past, I was completely sa...

Very disappointed in the past, I was completely satisfied and I would have eagerly recommended your company, but this year I am not satisfied. Your technicians came three times to install

an air conditioner the first did not cool at all the second had more friyon and too big for my window and the third was a 12,000 BTU than I could not accept because of the too strong power
So I contacted you and the person on the phone said we will reimburse you
because we have more than 8,000 BTUs

I had it installed on May 13, 2020 and it is today July 6, 2020 and I still have not had my refund and when I call the receptionist find it funny and she can not give me any information
Very very disappointed with customer service