Christy Aevaliotis

Review of Robke-Ginn Chrysler Jeep Dodge

I recently purchased a minivan from Ginn. Ive purc...

I recently purchased a minivan from Ginn. Ive purchased many vehicles over the last 59 years and due to the dishonesty of the people that I was working with, I'LL NEVER PURCHASE FROM THERE AGAIN!!! I can't understand how they have a 4.1 rating. I was charged $1000 more than the price I was quoted. That is my fault for not going over the papers as close as I should have before the 3 days was up to cancel the deal. Oh I absolutely would have canceled it in a heartbeat. I was told from the sales person that the van had more options than it really has. Although those options are not concerning to me but its the principle of it. Before picking the van up it was supposed to be washed and vacuumed but it wasn't. I had to take it back for some minor repair and was having special floor mats put in. I ask several times to make sure it was vacuumed and the plastic covering to be removed before installing the mats. I was told, Definitely it would be done. When I picked it up I was told: Here's your nice clean vacuumed van all ready to go. Needless to say the idiots didn't do a thing!!! I had to remove all the mats, the plastic covering from the carpet, and vacuum the darn thing myself! Now I'm having trouble with the u connect due to a release problem on their end. DONT BUY FROM THIS PLACE! Its so sad how people are only out for themselves and common courtesy doesn't exist anymore. I plan to buy another new vehicle in the next few months.......guess who will NOT be getting my business.