Thomas Gury

Review of Volkswagen Bank France

More than 5 months of waiting, reminders, phone ca...

More than 5 months of waiting, reminders, phone calls, sending of competitor quotes to have an answer for the replacement of 2 vehicles.
We are now out of time to replace them, 1 month on foot minimum.
The return date does not suit your Macadam subcontractor who offers to return the vehicle before the end of the contract (yes of course, I pay a rental so that the vehicle is not usable) or 15 days after the date in paying the surplus ....
Service not reachable by phone .....
Impossible to put 0 stars and yet it is what it deserves !!!