I moved on August 19th. In the new apartment, I ha...

I moved on August 19th. In the new apartment, I have quite a problem with this company. Highly pregnant at the time with young child. The DPD driver rings the doorbell and throws the package into the house entrance. Complained that he refuses to carry the package up for me. 3 times unsuccessful. Since the beginning of September I have complained 13 times because the driver refuses to ring the doorbell. He drives my parcels straight to a store to pick up. I have already complained personally at the depot, but nobody cares. Since September 28th I've been waiting for my parcel, the driver doesn't ring and I get an email about a delivery attempt. I give a parking place for the next day. Another email that I wasn't home. Not true because I had my second child and am currently tied to the apartment.

On Monday there were 2 packages, now it's only one because the other one got lost.
Today I specified a neighbor to deliver the parcel ... The driver doesn't ring and the parcel is now being sent back to the sender.

I have already described the situation at Amazon. In the future, they will ship with a different service provider for my orders.

In my private life I will NEVER choose this company again.

Update 10/2/20. Finally got my package after a week. See pictures. The driver opened my package, opened peanut butter and threw it back into the package. The whole order is unusable.